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This is because, today, customers demand an incredible digital experience, they are looking for intuitive and simple experiences, and a personalized treatment. And with a good customer service system, with which to coordinate customer management and follow-up, with which to create a digital community, you're halfway there ... .
What is Salesforce?
Salesforce is the platform that integrates all solutions to increase sales, build customer loyalty and create incredible digital experiences. It helps improve collaboration and teamwork across teams, whether using a single Customer 360 application or a combination of several. Optimizing team communications and productivity is essential to drive business success.
With Salesforce Experience Cloud we can deliver amazing digital experiences quickly and easily, building customer loyalty, personalizing their experiences and getting the most out of your CRM.
In this recording we tell specific use cases with real stories, we show you how you can create these experiences for your customers and the associated cost reduction for different departments of the company as a direct impact.
We encourage you to download it and ask our experts any questions you may have!
We ensure the success of Experience Cloud because...
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In this webinar you will discover how...
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Create digital experiences focused on your customers.
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Build stronger relationships using a single source of information.
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Deliver customer service by creating complete self-service experiences.
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Create customized applications, sites and processes using low-code tools.
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Integrate portals where customers discover and purchase products in a personalized, mobile and social environment.
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Other Salesforce solutions
Its applications allow:
- Eliminate the barriers between marketing and sales
- Offer a more complete view, with more information about your customers and prospects, to improve sales.
- Make better decisions based on predictive data analysis.
SALESFORCE SALES CLOUD
You increase the number of accounts and customers and close deals faster. Sales teams can centralize customer relationships throughout the entire sales process in a single point and from anywhere.
SALESFORCE EXPERIENCE CLOUD
You manage to reinvent the relationship between customer, employees and Partners, facilitating communication both to share data and to solve problems or doubts, making the relationship between all parties much closer.
SALESFORCE SERVICE CLOUD
You will offer a very close relationship with customers through various channels that, with the addition of Artificial Intelligence and automation, will provide you with a 360-degree view of your customers. In turn, teams will have all the information they need to more quickly identify the needs of their customers, offering them an experience that will help retain them and build loyalty.
CLOUD MARKETING
Marketing teams achieve a much stronger and closer B2B relationship with customers. It allows them to identify and respond more quickly to customer needs and makes it easier to negotiate and close sales.
Now with Pardot, Marketing Cloud is so much more.
Choose us
Each case, each department, each company has different characteristics, advantages and obstacles; each case is unique, for this reason, at Neteris we carefully analyze the case of your company, in order to guide you towards possible solutions that will boost your business in a fast, efficient and innovative way.
In addition, Neteris is a certified company and appointed as a Digitalizing Agent as part of the Digital Kit initiative of the Government of Spain, with which we can help in the digital maturation process of your company.
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